Terms & Conditions

Before placing your order, we highly recommend that you read the terms and conditions, as this step will give you a detailed perspective on shipping, payment methods, return and exchange policy, etc.

FREE SHIPPING 

Customers are the major property of any business. This is why we believe in maintaining a healthy relationship with our customers. Our website is here to provide free delivery service all over the world, except for some locations. Whether you’re ordering a single outerwear or you’re ordering a big package, their shipment service is completely free. At the same time, you don’t need to worry about your order since we take full responsibility for your package, and we try our best to deliver your ordered item in its best condition without any damage. 

NO SHIPPING LOCATIONS

Unfortunately, there are some locations where we’re unable to deliver because of customs issues. These areas include Russia and Israel, however, all the other countries come in the free shipping zone.

SECURED PAYMENT METHODS

Customer comfort and ease have been our priority from day one. This is why you can find the safest and most secure online payment system here. American Express, PayPal, Mastercard, Visa, and Discover are the major payment platforms that we use. At the same time, SSL technology is also part of the payment process to make it more reliable. Because of the SSL method, you don’t have to worry about your confidential information. 

RETURN AND EXCHANGE POLICY

This is our advice to our customers to provide the right information while placing your order to avoid any issues with your outerwear. The size chart is also available so that you can order the right size. But in the case of any error or defect in the delivered item, a return and exchange policy is here. 

Keep in mind that this policy is only applicable within 24 hours of receiving your order. In case the customer contacts us after 24 hours, this policy will not be applicable. Also, the item should be in its original condition and should have the tags attached to the item. When it comes to customized orders, you can’t return or exchange your order. It is because we take all the details when we’re taking the order, and try our best to deliver the accurate item to the customer. This is the reason why we can’t take back or exchange the customized orders. 

ACCEPTANCE AND REJECTION OF THE ORDER 

Our website has the control to take or reject the orders. At the time of ordering, we make sure that the customer is serious about the purchase or not. It is because many times, people place fake orders, and these actions disturb our overall system. 

USERS AND ACCOUNT PRIVACY 

We have been trying our best to preserve customers’ and their account privacy. Also, this is our advice to our customers to follow the given guidelines as they are meant for your security. Because of these policies, we can easily secure the confidential information of your account.